TD Tampa Bay Service Update
TD Tampa Bay discontinued ride service on July 1, 2021, as funding support from Florida’s Commission for the Transportation Disadvantaged (CTD) ended. We hope to find future grant money that will enable TBARTA and UZURV to resume service in summer 2022.
We thank those who took part in TD Tampa Bay. Since the program’s launch in December 2020, we provided more than 4000 trips across the five-county TBARTA region. More than 71% of those trips (2896) crossed county lines, demonstrating a strong need for regional ride support to Tampa Bay’s transportation disadvantaged community. Information gathered from this successful seven-month project will be helpful as TBARTA and UZURV work to find new means for future service.
If you need any additional information, please direct your email to Brian Pessaro at Brian.Pessaro@tbarta.com.
We thank our riders for these testimonials:
"Please bring it back! This was a most important answer to my transportation situation."
"I live in St. Pete and work in Tampa. This was the best service in 28 years. 100x bus is my only other option and their limited hours and service are a real issue."
"You have no idea how many doors and possibilities this opens for me and other disabled people."
"I am legally blind, and the inclusion of county to county transportation is the best thing disabled individuals need."
"This service provided me the independence to travel out of the county area. As a disabled veteran, this is a mental health booster."
"The service was great. Convenient, reliable, clean, safe."
"This was wonderful and desperately needed. Please try to bring this service back as soon as possible."
- TD Tampa Bay rider survey responses
TD Tampa Bay At-A-Glance
- TD Tampa Bay provides cross-county trips to TD eligible riders in the TBARTA region
- Weekend and evening service also supplements service provided within county borders
- All drivers meet FTA Drug and Alcohol test requirements, pass background checks and have safe driving histories
- Hours of operation: Mon-Fri 5:00am - 10:00pm, Weekends 7:30am - 7:30pm
- Your cost: Riders pay $6 per ride, each way, regardless of destination
Click the FACT SHEET to the right to learn more.
Questions and answers:
The program began on December 1, 2020. Click the question below to find the information you need. If you have other questions, please call the TD Tampa Bay service center at 813-445-8895.
TD Tampa Bay is a transportation service that provides cross-county trips to eligible transportation disadvantaged persons residing in Hernando, Hillsborough, Manatee, Pasco and Pinellas Counties. The service also provides rides to transportation disadvantaged persons during evenings and on weekends outside of the service hours provided by the community transportation coordinator in the county where the person lives.
A transportation disadvantaged person is a person “who because of physical or mental disability, income status, or age are unable to transport themselves or to purchase transportation and are, therefore, dependent upon others to obtain access to health care, employment, education, shopping, social activities, or other life-sustaining activities . . .” Chapter 427.011(1), Florida Statutes
TD Tampa Bay provides transportation to TD eligible riders anywhere within TBARTA’s five-county region, which includes Hernando, Hillsborough, Manatee, Pasco and Pinellas counties.
You must also register with TD Tampa Bay, using the application form found on this webpage. TD Tampa Bay uses the same criteria as your local community transportation coordinator to determine eligibility, so if you qualify as transportation disadvanatged you will also qualify to ride with TD Tampa Bay.
The UZURV Call Center number is 813-445-8895. Call to book trips, change trip details, etc. Ride requests can be made on the same day, with a minimum of 2 hours advance notice, and up to 30 days in advance. UZURV technology allows for scheduling of recurring trips.
The Call Center hours of operation are Monday-Friday 5:30 a.m. - 10:00 p.m. EST and Saturday-Sunday 7:30 a.m. - 7:30 p.m. EST.
There is a co-pay of $6 per ride, each way.
UZURV collects rider fares from credit cards and debit cards by phone through the Call Center. Riders are not charged until the ride is complete.
A Personal Care Attendant (PCA) can ride free of charge with a person with a disability to aid in meeting the person’s needs.
No, the trip origin and destination must both be within TBARTA’s five-county region.
Complete applications, including all supporting documents, can be sent by email or mail. To send electronically, email TDTampaBayEligibility@UZURV.com. Or, if you want to mail your application, the address is UZURV Eligibility Specialist, 413 Stuart Circle, Suite 100, Richmond, VA 23220.
The TBARTA Project Manager for TD Tampa Bay is Chris DeAnnuntis. He can be reached by email at firstname.lastname@example.org. His phone number is (813) 282-8200 ext. 243.