Title VI Program

For information on Title VI compliance, contact Michael A. Case: 
By phone: (813) 282-8200 or (800) 998-RIDE (7433)
By mail: 4350 West Cypress Street, Suite 700, Tampa, FL 33607
By email: This email address is being protected from spambots. You need JavaScript enabled to view it.
By secure fax: (813) 282-8700

Title VI Complaint Procedure

If you believe that you have been excluded from participation in, denied the benefits of, or subjected to discrimination based on race, color or national origin under the Tampa Bay Area Regional Transportation Authority (TBARTA) program of services, you may file an official Title IV complaint with the Senior Planner, Michael A. Case, 4350 West Cypress Street, Suite 700, Tampa, FL 33607 or by calling (813) 282-8200. We encourage you to make your complaint in writing. 

Please include the following information:

  • Your name, address and how to contact you (phone number, email address, etc.)
  • How, why, when and where you believe you were discriminated against. Include the location, names and contact information of any witnesses.
  • You must sign your letter of complaint

Complaints may also be filed directly with the Federal Transit Administration, the Department of Fair Employment and Housing and the Equal Employment Opportunity Commission.

Technical support for the Tampa Bay Area Regional Transportation Authority is provided by the Florida Department of Transportation.

Under Florida's Government in the Sunshine provisions, e-mail addresses may be considered public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity; instead contact us by phone or in writing.